Head of Quality Compliance - FTC

Overview

Medik8 is seeking a Head of Quality Compliance - FTC to lead quality and compliance initiatives across the business. Based in Medik8, Aylesbury, United Kingdom, you will champion a culture of quality and continuous improvement, reporting to the CFO and working with the Head of Quality Assurance and other stakeholders to align compliance with business goals. The role manages a team of three direct reports: Internal Auditor, Compliance Officer, and Quality Compliance Operative.Responsibilities

Develop, maintain, and improve the Quality Management System in line with applicable standards and regulatory requirements.Ensure updates to the quality management system are clearly communicated to stakeholders and that relevant changes to working practice are put in place.Responsible for Business Continuity Procedure roll-out and Crisis Management framework.Lead internal and external audits, including planning, execution, and follow-up of corrective actions.Monitor and interpret changes in regulations and standards affecting the business, ensuring timely updates to policies and procedures.Partner with operational and functional leaders to guide the implementation of compliant processes and controls.Oversee documentation systems to maintain complete and accurate compliance records.Manage compliance risk assessments and ensure appropriate mitigation plans are in place.Serve as the primary liaison with regulatory authorities, certification bodies, and customers on compliance matters.Develop and deliver training programs to raise awareness of compliance obligations and best practices.Provide regular compliance performance reports and updates to senior leadership.Qualifications

Exceptional leadership and communication skills, with a demonstrated ability to collaborate with and unify cross-functional teams.Data and results driven.Disciplined self-starter with a pro-active mindset.Proven experience in creating, leading and developing high-performing teams.Demonstrable commercial acumen and a customer-centric approach.Strong influential skills and the ability to adapt in a high-growth environment.Excellent analytical and problem-solving abilities.A results-oriented mindset with the ability to plan and deliver against project deadlines.A track record of implementing and monitoring quality systems and processes to drive operational goals.Substantial experience in a similar role in the regulated manufacturing industry.Extensive experience in implementing and managing e-QMS systems.Subject Matter Expert of ISO9001 / ISO22716 (Cosmetics GMP).Extensive experience on FDA requirements, TGA or equivalent regulatory requirements and proven knowledge in hosting notified body unannounced visits.A BSc (or equivalent) in a scientific discipline, preferably Chemistry.About Us

Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, Medik8 is a British, B Corp-certified dermatological skincare brand with a global footprint. We are renowned for products that deliver results without compromise, and our mission is to simplify the route to great skin through high-quality, efficacious, and trusted skincare. Our CSA philosophy combines vitamin C plus sunscreen by day, and vitamin A (retinoids) by night to address 90% of anti-ageing skincare needs.Culture and Benefits

We are driven by sustainability, quality, efficiency, and a passion for our customers. We value integrity, agility, collaboration, and in-house excellence. Some of the perks of being part of the Medik8 team include:25 days holiday + bank holidaysFlexible and Hybrid workingPrivate Medical Insurance + Mental Health supportEmployee Assistance Program (EAP)Annual Performance BonusLong Service Awards75% discount + Annual Product AllowanceFlexible Career opportunitiesUp-skilling support + regular Lunch and Learns2 Volunteering days per yearMatched Charitable Giving SchemeVisit our main careers page for more about the team and our values. You can also find us on LinkedIn, Glassdoor, and Instagram.At Medik8, we believe that diversity within the workplace drives innovation. We are committed to equal opportunities and strive to build a diverse, inclusive culture where all colleagues can bring their whole selves to work.Seniority level

DirectorEmployment type

Full-timeJob function

Quality AssuranceIndustries

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