Head of Quality, Compliance and Performance

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Head of Quality, Compliance, and Performance to play a pivotal role in our Employment Services in London. Sounds great, what will I be doing? The Head of Quality, Compliance and Performance provides senior operational leadership and assurance across Twining-Hestia''s Employment Services directorate. Reporting to the Director of Employment Services, the postholder ensures that all services operate to the highest standards of quality, fidelity, contract compliance, and performance. What do I need to bring with me? You''ll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don''t have to tick all the boxes right away; the important thing is that you''re willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You will bring a strong understanding of the Individual Placement and Support (IPS) model and fidelity standards, with experience leading high-quality IPS or evidence-based employment support services. You will have a background in quality assurance, compliance, performance management, or operational improvement within health, social ..... full job details .....