Head of Quality Assurance

Head of Quality Assurance – Restaurant/FOH technology – Central London – Hybrid - £85,000

Head of QA with restaurant/FOH technology (ideally Oracle Simphony) experience needed to join our global hospitality client.

This is a fantastic opportunity to lead the QA function for a complex, multi-system restaurant technology environment. You’ll play a critical role in defining and implementing a robust quality strategy that ensures the reliability, performance, and security of key systems — including POS, payments, reservations, and operational tools.

As Head of QA, you’ll work across technology, product, and operational teams to embed testing best practices, govern third-party quality, and support user acceptance processes. With a strong focus on Oracle Simphony, you’ll be responsible for maintaining high standards across software deployments, integrations, and vendor solutions that directly support restaurant performance and guest experience.

Key Responsibilities

Lead the development and execution of QA strategy across all tech platforms.

Oracle Simphony or Front of house/restaurant technology

Own QA processes for Oracle Simphony and/or related hospitality systems.

Define testing standards, introduce automation where appropriate, and ensure supplier quality.

Coordinate UAT, manage defects, and report progress to senior stakeholders.

Ensure all systems meet performance, security, and operational standards.

Location : London (Hybrid)

Salary : Up to £85,000 Plus benefits

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology and Quality Assurance

Industries

Restaurants, Hospitality, and Information ..... full job details .....