Head of Quality and Care Standards

Are you passionate about promoting excellence in care and ensuring the highest standards for the Armed Forced Community?We are seeking a dynamic Head of Care and Quality Standards to lead the strategic development and operation oversight of quality assurance across our six care homes and related services. This is a unique opportunity to influence policy, drive continuous improvement and make a lasting impact to those we support.Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.Key responsibilities: - As Head of Care and Quality Standards, you will lead strategic quality and compliance initiatives across all RBL care homes, ensuring regulatory readiness and best practice in care standards. - Drive continuous improvement and governance, overseeing CQC inspections, internal audits, performance monitoring and embedding a culture of excellence, safety, and person centred-care. - Provide operational leadership and support, guiding Home Managers and Quality Managers to improve practice and compliance. Lead investigations into serious incidents and complaints. - Drive workforce development and engagement, collaborating with other teams to ensure staff training competency. - Act as a key liaison with CQC, local authorities, health partners and beneficiaries'' families. Represent RBL in sector forums and policy discussions.You will have: - Proven experience in leading quality and ..... full job details .....