https://jobs.co.uk/job/head-of-product-support-key-recruitment-limited--cd9eba9a-db11-48f4-a991-66e44961942b RSS feed for Head of Product Support at Key Recruitment Limited. en-gb Sat, 11 Jul 2026 01:17:56 GMT https://jobs.co.uk/job/head-of-product-support-key-recruitment-limited--cd9eba9a-db11-48f4-a991-66e44961942b https://jobs.co.uk/job/head-of-product-support-key-recruitment-limited--cd9eba9a-db11-48f4-a991-66e44961942b Thu, 09 Jul 2026 23:00:00 GMT Location: Portsmouth | Salary: £50000 - £66000/annum | Type: Permanent | Head of Product Support (Director) UK-based (Multi-site / Field Based) Permanent | Full Time Up to -66,000 depending on experience Role Overview We are seeking an experienced Head of Product Support to lead UK Parts and Service operations, driving operational excellence, customer satisfaction, profitability, and continuous improvement. The successful candidate will provide strategic leadership across service, parts, and technical support functions, ensuring high standards of safety, quality, efficiency, and customer delivery. This role is ideal for an experienced aftersales leader from a heavy machinery, construction equipment, automotive, engineering, or industrial background. Key Responsibilities Lead and develop UK Parts and Service operations across multiple locations. Drive operational performance, customer satisfaction, and profitability. Develop and implement long-term operational strategies and improvement plans. Manage budgets, resources, and performance targets. Lead, coach, and develop operational teams to achieve business objectives. Build strong relationships with key customers, suppliers, and internal stakeholders. Oversee service delivery, pa... Permanent