Head of People and Office Operations

Head of People and Office OperationsIt is a privilege to be working exclusively with our outstanding client who recently transitioned to an Employee Ownership Trust (EOT). "Their ethos has always been to create a workplace where all employees feel valued and supported, so forming an EOT was a natural development for their business".Working closely with the Directors and across all levels of the business, the role of Head of People and Office Operations is a pivotal role working for a friendly, small, well-established business. This is a broad, busy, and varied role where you will be expected to take full ownership of HR and office operations. A role that offers variety, autonomy and being the "go to person" on site for the day-to-day People and internal office management responsibilities. KEY DUTIES:Development and implementation of a structured induction and onboarding programme.Manage the full employee lifecycle from recruitment, onboarding through to exit.Manage staff holidays, absence, and sickness.Support Directors with performance management, appraisals, and development planning.Act as the primary contact for ER matters (providing guidance and resolutions).Identify training needs and coordinate LandD programmes.Lead initiatives to improve employee engagement, wellbeing, and staff retention.Promote a positive, inclusive, and high performing workplace culture.Oversee day-today office operations and internal processes.Liaise with IT providers and support system ..... full job details .....