Head of Payments Strategy and Operations

Head of Payments Strategy and Operations A growing and innovative regulated financial services organisation is seeking an experienced Head of Payments Strategy and Operations to lead the development, performance, and evolution of its payments function. This is a key leadership role responsible for overseeing payment operations, scheme relationships, payment technology, and strategic change initiatives. You''ll work closely with Product, Technology, Risk, and Operations teams to deliver reliable, scalable, and customer-focused payment services while driving innovation and operational excellence. Key Responsibilities Develop and deliver the payments strategy in line with business objectives. Lead day-to-day payment operations across card payments, UK payment schemes, and international payment services. Manage relationships with payment schemes, banking partners, and payment service providers. Drive operational improvements through automation, technology, and process optimisation. Partner with Product and Technology teams to deliver new payment capabilities and enhancements. Ensure robust governance, risk management, and regulatory compliance across payment activities. Monitor service performance, customer outcomes, and operational resilience. Lead and develop a high-performing payments team. Skills and Experience Essential Experience leading payments operations, schemes, or payment transformation within a regulated financial services environment. Strong understanding of ..... full job details .....