Head of Patient Access and Operations

Head of Patient Access and OperationsLincoln 60,000 + 5,000 Car Allowance or Electric Vehicle + Bonus + Relocation PackageHays has been exclusively engaged by HTG-UK to lead the search for a Head of Patient Access and Operations. Based at their Lincoln HQ, this is a pivotal leadership appointment within a growing national healthcare organisation.Every patient journey starts with access. Whether it''s arranging transport for a hospital appointment, coordinating a discharge or responding to changing operational demands in real time, the teams behind the scenes play a vital role in ensuring patients receive the care and support they need.As HTG-UK continues to grow, they''re looking for an exceptional leader to take ownership of patient access, operational control and planning across a complex national operation.Reporting to the Operations Director and forming part of the Senior Management Team, you''ll lead a team of approximately 100 colleagues responsible for patient transport services, journey planning and operational control. You''ll ensure the organisation delivers a safe, efficient and compassionate service whilst maintaining strong performance across multiple contracts.This is a role where you''ll combine strategic leadership with operational excellence. You''ll use data and insight to drive performance, optimise resources, improve patient experience and ensure services continue to evolve in line with the organisation''s ambitious growth plans.A key focus of the role ..... full job details .....