Head of Partnerships, Data and Impact

Citizens Advice Bury and Bolton (CABB) is a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high-quality advice face to face, over the phone and digitally. There''s no ''average'' case - our advice is tailored, but our standard of excellence is identical for every client. You will play a key role in ensuring that our services are community focused, impactful and sustainable. As a newly created position, this role offers a unique opportunity to shape its direction, innovate, and directly define its success. You will operate with high levels of autonomy, while being fully backed and championed by Trustees and the wider Senior Leadership Team (SLT), consisting of: Chief Executive Officer Head of People, Culture and Resources Head of Advice Standards and Delivery Head of Partnerships, Data and Impact. The Head of Partnerships, Data and Impact will provide strategic leadership for CABB''s generalist and community-based advice services, while driving organisational growth through strategic partnerships, data analytics and social impact storytelling. This role bridges operational delivery with external system integration, using hyper-local data to ensure our services directly meet the evolving needs of residents in the specific communities where help is needed most. By leveraging client insights to drive Research and Campaigns activity and inform ..... full job details .....