Head of Operations

Head of OperationsLocation: West SussexSalary: £40,000 - £50,000Job Type: Full-time, PermanentHours: Monday - Friday, 9:00am to 5:00pmAdditional: Driving licence requiredThe RoleA fantastic opportunity has arisen for an experienced Head of Operations to join an organisation known for delivering high-quality large-scale experiences. This is a hands-on leadership role responsible for overseeing daily operations, improving processes, and ensuring seamless delivery of major events. Reporting directly to the Managing Director, you will play a key part in shaping operational standards and driving continuous improvement.Key ResponsibilitiesLead, motivate, and support the Operations teamOversee end-to-end delivery of large events,Review, improve and implement operational processes to increase efficiency and consistencyEstablish operational standards, KPIs and best practice frameworksManage budgets, suppliers, staffing schedules and resource planningMaintain high standards of service, ensuring compliance, health and safety and quality assuranceCoordinate logistical planning and operational documentationSupport international event delivery, including essential annual travel to EuropeAbout YouTo be successful in this role, you will have:Experience in a senior operations positionStrong people leadership skills with the ability to inspire and mentor a teamProven experience improving or redesigning operational processesA calm, solutions-focused approach with excellent decision-making ..... full job details .....