Head of Operations - Rail (RISQS Appointed Person)

Head of Operations - Rail (RISQS Appointed Person)

Permanent, Full Time

Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.Competitive Salary + CarLocation: Derby / Birmingham with travelAbout the role VINCI Facilities is seeking a high-impact Head of Operations to lead multi-disciplinary facilities management across a portfolio of rail contracts, while also serving as the RISQS Appointed Person for our UK Rail sector.You’ll own end-to-end operational delivery (hard and soft services), compliance, commercial performance, and service quality across a large, safety-critical estate.What you’ll leadRail Sector – RISQS Appointed Person

Act as VINCI Rail’s primary RISQS contact: maintain organisational profile, scope and product codes (RICCL) and ensure evidence is current and accurate.Plan and host RISQS verifications/audits; close actions and drive corrective/preventive improvements across contracts and suppliers.Coordinate HSQE communications from buyers/infrastructure managers, cascade learnings, and standardise best practice across the Rail portfolio.Partner with Operations, HSQE and Commercial to ensure supplier and subcontractor controls meet RISQS and buyer expectations.Rail FM Operations

Lead the day-to-day delivery of hard and soft services (MandE, fabric, statutory and non-statutory PPM, reactive works, cleaning, vegetation/pest control) across stations, depots and offices.Drive KPI/SLA attainment, audit readiness, and added-value initiatives; champion HSE excellence and customer experience.Lead contract governance, reporting, risk management and continual improvement with key stakeholders.Mobilise works programmes, ensure asset and lifecycle plans, and coordinate supply chain performance to contract requirements.Embed robust assurance, documentation and evidence trails for audits and contract reviews.About you

Senior operations leader within Rail/FM, with multi-site, safety-critical delivery experience (stations/depots/offices).Deep knowledge of hard services (MandE, fabric) and compliance management; confident with KPIs, audits and governance.Hands-on experience with RISQS (supplier verification/audit preparation, evidence control, RICCL).Strong client and stakeholder management; proven leadership of in-house and supply-chain teams.Qualifications: IOSH/NEBOSH (or equivalent) essential; engineering/FM background preferred. PTS/rail competencies are advantageous.Flexible to travel across a national rail portfolio; full UK driving licence.What we offer

The platform to lead high-profile rail FM contracts and shape sector-wide compliance.A collaborative culture, excellent career progression and a competitive package with benefits.Hybrid working with travel to sites and regional offices.Ready to raise the bar for rail FM and compliance? Hit Apply or message us to learn ..... full job details .....