Head of Operations

Purpose of the Role The Head of Operations is the most senior staff member at PACE and the primary day-to-day operational lead for the organisation. The postholder will ensure that services for children and young people are delivered safely, consistently, and to a high standard across all three sites, and that the organisation''s systems, finances, people, and compliance obligations are properly managed. This is an operational leadership role with responsibility for translating the Board''s strategic direction into effective day-to-day delivery. The postholder will work closely with the Board of Trustees, who retain strategic governance responsibility, and will be the principal point of accountability for performance across all services. The postholder will also act as Designated Safeguarding Lead for the organisation Key Responsibilities 1. Operational Leadership and Service Delivery • Take day-to-day operational responsibility for all PACE services across all three sites, ensuring consistent, high-quality, and safe delivery. • Support and line manage Senior Centre Managers and Service Managers, providing clear direction, regular supervision, and accountability. • Ensure all services meet regulatory requirements including EYFS, Ofsted standards, safeguarding and child protection legislation, and disability inclusion policy. • Maintain and develop operational policies and procedures that reflect best practice in service delivery for children and young people, including ..... full job details .....