Head of Operations and Technology Delivery

Head of Operations and Technology DeliveryLocation: Hybrid (UK)Salary: Competitive + BenefitsHead of Operations - Technical Delivery - Platforms - Salesforce - Instanda - SchemeServe - Acturis - We''re working exclusively with an ambitious, technology-led organisation that is investing heavily in its operational capabilities. This newly created leadership position offers the opportunity to shape how technology, operations and business change come together to support future growth.This is a strategic and hands-on role, ideal for someone who thrives on improving business performance through technology, process optimisation and operational leadership.The OpportunityYou''ll take ownership of the organisation''s operational systems strategy, ensuring that technology enhancements, operational improvements and business change initiatives are delivered in a structured, commercially focused way.Working across multiple business functions, you''ll lead a high-performing team while acting as the bridge between operational stakeholders, technical specialists and third-party technology partners.The successful individual will play a key role in building scalable operating models, driving continuous improvement and ensuring that technology supports exceptional customer outcomes.Key ResponsibilitiesOwn and deliver the roadmap for operational systems, business change and process improvement.Lead cross-functional change initiatives from planning through to successful implementation.Manage and ..... full job details .....