Head of Marketing

Dispute Resolution Ombudsman is an independent, impartial, not-for-profit, government approved Ombudsman committed to fairness, transparency and consumer confidence.About Us - Dispute Resolution OmbudsmanThis is an exciting opportunity to join a growing and respected organisation operating at the intersection of consumer fairness, business services and public policy.We are seeking an ambitious and commercially minded Head of Marketing to lead the next phase of growth across The Ombuds Group. This is a senior leadership role with responsibility for driving brand awareness, lead generation, pipeline growth and market engagement across multiple business areas.The successful candidate will play a pivotal role in shaping and delivering a modern marketing strategy that supports revenue growth, strengthens market presence and enhances stakeholder engagement. Key Accountabilities and ResponsibilitiesDevelop and deliver the overall B2B marketing strategy across The Ombuds Group aligned to commercial priorities and growth objectives. Drive qualified lead generation and pipeline growth for Consumer Friend training services, Ombudsman membership growth and wider Group opportunities. Build targeted campaigns to attract and engage organisations across retail, business services, public sector and regulated markets. Own and manage the Group''s content strategy, including thought leadership, case studies, PR, website content and business communications. Lead the planning and delivery of ..... full job details .....