Head of Learning & Development

Head of Learning & Development | Hospitality

We''re partnering with a well-known, award-winning hospitality brand to find a Head of Learning & Development to join their People team. This is a great opportunity to make a real impact - shaping how learning supports careers, drives high performance, and creates a culture where people feel engaged and inspired.

• Lead and develop the nationwide training team, creating and delivering an L&D strategy that supports both People and Operations.

• Introduce programmes that build careers, boost engagement and deliver consistent brand standards.

• Take ownership for all L&D activity including induction, management development, digital learning and supporting new openings.

• Manage the company''s e-learning platform, career pathways and overall training framework.

• Partner closely with senior leaders, bringing fresh ideas and ensuring learning solutions meet business needs.

• Oversee the L&D budget, calendar and reporting while making sure delivery is engaging and effective across all sites.

• Significant L&D experience at a senior level, ideally within hospitality or a multi-site environment.

• Someone who can think strategically but also enjoys rolling up their sleeves to make things happen.

• Confident using and leading LMS platforms, with a flair for creating engaging digital content.

• Strong communication and coaching skills, comfortable working with senior leaders and leading a team.

• Knowledge of the latest L&D trends, with a passion for trying new ideas and ways of working.

• Highly organised, able to juggle multiple priorities while keeping things moving.

• 50% off food across the group

• Incentives, rewards and long service bonuses

• Career development and apprenticeship opportunities

• Cycle to work scheme and discounted gym membership

• 28 days holiday with the option to purchase more

• Ongoing training through a dedicated in-house academy

This role is based full-time in Central London, with regular travel to sites across the UK. Hospitality L&D experience is essential.

BBBH34250