Head of IT Services

Role: Head of IT Services Location: Glasgow (Onsite 1 3 days per week) Contract Length: 6 Months (opportunity for extensions) IR35 Determination: Inside IR35 Industry: Energy Seeking a Head of IT Services to lead IT operations across service desk, infrastructure, and control center functions. A hands-on leadership role managing a team of people and working closely with a passionate and innovative CTO. Key Responsibilities Oversee IT Service Desk, Infrastructure, Project and Control Center teams Ensure delivery of a high-quality, customer-focused IT operations across a group Oversee day-to-day IT operations including servers, networks, cloud services and telephony Maintain oversight of patching, backups, anti-malware, and monitoring programmes Deliver priority projects and initiatives, including cloud transformation and adoption of new technologies Ensure upkeep of handover documentation and knowledge transfer for ongoing initiatives Support the delivery of natural power products such as RTI, Control Centre and Digital Services working closely with development teams and clients Provide the technical link between product development and IT infrastructure Assist client organisations with system integration, particularly for services connected to the Control Centre Manage third-party vendors and service providers, ensuring ROI from partners Apply and reinforce group-defined cyber security policies locally and ensure regulatory compliance Promote staff awareness of cyber risks ..... full job details .....