https://jobs.co.uk/job/head-of-it-service-improvement-tria--b512105d-46ef-4b5b-9f71-73c73d35221c RSS feed for Head of IT Service Improvement at Tria. en-gb Tue, 21 Jul 2026 20:49:22 GMT https://jobs.co.uk/job/head-of-it-service-improvement-tria--b512105d-46ef-4b5b-9f71-73c73d35221c https://jobs.co.uk/job/head-of-it-service-improvement-tria--b512105d-46ef-4b5b-9f71-73c73d35221c Mon, 20 Jul 2026 23:00:00 GMT Location: London | Salary: £90000 - £95000/annum | Type: Permanent | Head of IT Service Improvement London | Hybrid (Flexible Office Attendance) Up to -95,000 + Generous Non-Contributory Pension + Excellent Holiday 2-Year Fixed Term Contract We''re supporting an organisation embarking on a significant technology transformation and are looking for an experienced Head of IT Service Improvement to join on a two-year fixed-term contract. Reporting to the Director of Information Services, you''ll act as a trusted delivery partner, leading a portfolio of strategic IT service improvement initiatives that strengthen operational resilience, improve service maturity and support long-term technology transformation. You''ll lead initiatives including: ITIL 4 and IT Service Management improvement Cyber Security enhancement IT Disaster Recovery and Operational Resilience Supplier rationalisation and MSP transition Service governance and continual improvement Target Operating Model development Infrastructure and technology modernisation Working closely with senior stakeholders, you''ll bring structure, pace and hands-on delivery to complex change programmes while ensuring improvements are embedded and deliver lasting value. About You We... Permanent