https://jobs.co.uk/job/head-of-it-service-and-operations-proactive-appointments--be2ee52f-26a2-43b8-8ed9-537f4e14aafe RSS feed for Head of IT Service and Operations at Proactive Appointments. en-gb Fri, 26 Jun 2026 17:20:00 GMT https://jobs.co.uk/job/head-of-it-service-and-operations-proactive-appointments--be2ee52f-26a2-43b8-8ed9-537f4e14aafe https://jobs.co.uk/job/head-of-it-service-and-operations-proactive-appointments--be2ee52f-26a2-43b8-8ed9-537f4e14aafe Fri, 26 Jun 2026 11:52:04 GMT Location: Merton | Salary: 75000.00-75000.00 Annual | Type: Permanent | Head of IT Service andamp; OperationsAn exciting opportunity has arisen for an experienced Head of IT Service andamp; Operations to join a highly regulated organisation in a key technology leadership role.You''ll be responsible for the performance, governance and resilience of IT services across the UK business. Working within a global technology model, you''ll lead Service andamp; Operations, ensuring technology services are secure, efficient and aligned with business objectives.This is a highly visible role offering the opportunity to influence technology strategy, lead operational excellence and drive continuous improvement across the IT function.The Role IT Service Integration and Management (SIAM)Service performance, governance and continual improvementMajor Incident and Problem ManagementVendor and supplier managementIT risk, controls and regulatory complianceBusiness Continuity and Operational ResilienceIT policy and Information Security governanceLeadership and development of the IT Service andamp; Operations team Working closely with senior business leaders and global technology teams, you''ll ensure IT services remain resilient, customer-focused and fit for the future.Abo... Permanent