Head of IT

Head of IT
-110,000 + Benefits
Multi-Site Supply Chain & Logistics Business | Hybrid Working
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A leading UK logistics and supply chain organisation is seeking an experienced Head of IT to lead technology operations across a complex, multi-site environment.
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This is a key leadership appointment, providing strategic oversight of business systems, infrastructure, service delivery and operational technology across a highly service-focused organisation.
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Working alongside senior stakeholders, the successful candidate will drive technology performance, strengthen governance, develop internal capability and ensure IT continues to support business growth and operational excellence.
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Key Responsibilities

• Provide leadership and direction to a multi-site IT function supporting operational and business-critical systems.
• Ensure the reliability, resilience and performance of technology services within a fast-paced 24/7 operating environment.
• Drive improvements across service management, governance, change control and incident management processes.
• Develop strong relationships with operational, commercial and executive stakeholders across the business.
• Lead the ongoing enhancement of warehouse, transport and operational technology platforms.
• Partner with internal and external technology teams to deliver projects, improvements and business change initiatives.
• Build organisational capability through coaching, succession planning and team development.
• Support technology-enabled business change, systems integration and continuous improvement initiatives.

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Experience & Expertise

• Proven experience in a senior IT leadership role within logistics, warehousing, distribution, manufacturing, FMCG, or another operationally intensive environment.
• Strong understanding of Warehouse Management Systems (WMS), Transport Management Systems (TMS), and their integration into wider business operations.
• Track record of leading multi-site IT teams and delivering high levels of service in business-critical environments.
• Experience establishing governance, service management disciplines, and operational best practice.
• Strong stakeholder management skills, with the ability to influence at both executive and operational level.
• Commercially aware, with the ability to balance technology investment against operational and customer requirements.

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Location
Hybrid role with regular travel across operational sites in the Midlands and Northern England, alongside occasional wider UK travel.

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