Head of Individual Giving and Supporter Experience

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. Location: Based in our London office (we are open to a range of flexible working options, in line with Crisis'' Hybrid-Working Policy) About the role Are you ready to make a bold difference to end homelessness? As the Head of Individual Giving and Supporter Engagement at Crisis, you''ll lead a collaborative team dedicated to growing and nurturing our community of supporters. This is your opportunity to deliver impactful acquisition, retention, and stewardship programmes, using insight-led, audience-focused, and data-driven strategies. You''ll drive growth in both the number and value of our supporters-including one-off and regular givers, mid-value donors, and legacy pledgers-ensuring every supporter feels valued and connected to our equitable mission. This senior leadership role places you at the heart of our strategic development, empowering you to optimise income and champion creative approaches that inspire action. You''ll be instrumental in building lasting relationships, developing bold campaigns, and steering the future of supporter engagement at Crisis. If you''re passionate about using your expertise to create meaningful, equitable change and thrive in a collaborative, purpose-driven environment, we want to hear from you. About you: You''re a bold leader with at with ..... full job details .....