Head of Housing Works

Head of Housing Works We''re looking for a proven leader to join Southampton City Council as the Head of Housing Works. This is a rare opportunity to lead a large and fast-paced in-house direct labour organisation (DLO) - Southampton''s preferred and much prized delivery partner for maintaining and improving over 16,000 homes - while driving a shift to a more modern, performance-driven service that underpins the whole Housing system. You''ll play a pivotal role in turning day-to-day delivery into a reliable, high-quality service for tenants, while acting as an intelligent supplier to Housing as it moves from recovery and reactive operations towards a more proactive, customer-centred landlord that delivers consistently strong services. About the team We''re part of the Council''s Residents'' Services Directorate, which brings together housing, customer services and community support around a shared purpose: to make sure every resident has access to a safe, affordable and sustainable home, and to strengthen the communities that make Southampton a city of opportunity. Housing Works plays a critical delivery role within Housing''s commissioning model - delivering repairs, maintenance, compliance, planned works and estates services across the city''s housing stock. Through a large in-house workforce and supply chain, the service is responsible for ensuring homes are safe, well-maintained and available to meet demand. Working closely with colleagues across Housing and related ..... full job details .....