Head of Guest Relations

Head of Guest Relations - Luxury Environment with Live-in Available Up to £45,000 plus bonus, private medical and excellent benefitsWe''re recruiting for a Head of Guest Relations in Bridport, offering a fantastic opportunity to lead the front-of-house experience within a luxury hospitality setting. This is an ideal role for a Reception Manager ready to step up, or an experienced leader looking to further develop within a high-end environment in Bridport.Why apply / What''s in it for you?Salary of up to £45,000Live-in accommodation available if neededYou''ll benefit from private medical insuranceAnnual bonus schemeCompany pension schemeOngoing training and development opportunitiesYou''ll work in a unique luxury setting commutable from WeymouthKey Responsibilities: As Head of Guest Relations, you''ll take ownership of the full guest journey:Lead and manage the reception team on a day-to-day basisOversee guest experience from arrival through to departureHandle check-in, check-out and guest enquiries with professionalismManage reservations, spa bookings and special requestsEnsure every guest receives a personalised, memorable stayMaintain high standards across all front-of-house operationsWhat we''re looking for: To succeed as Head of Guest Relations in Bridport, you''ll need:Previous experience as a Reception Manager or in guest relations within a luxury or 5-star environmentA strong focus on delivering exceptional guest experiencesExcellent leadership and team management ..... full job details .....