Head of Fleet

VACANCY ALERTHead of Fleet - North Yorkshire An excellent opportunity has arisen for an experienced Head of Fleet to join a successful automotive business and take full responsibility for the leadership, performance and operational management of its Fleet Department. The successful candidate will lead a team, including a National Account Manager, Sales Support and Office Administration staff.This role requires a highly organised, process-driven individual with a strong background in fleet operations and fleet sales. You will be responsible for driving new business growth, ensuring operational excellence throughout the customer journey, and maintaining the highest standards of service delivery from order placement through to vehicle handover and aftersales support. Key ResponsibilitiesLead, motivate and develop the Fleet team to achieve departmental objectives and sales targets.Drive the sales team to secure new business opportunities and maximise fleet sales performance.Take ownership of all fleet processes, ensuring compliance, efficiency and consistency across the department.Oversee vehicle ordering, supplier management and customer communications throughout the sales cycle.Ensure robust training and development plans are in place, creating a flexible team capable of providing cover during holidays and absences.Oversee vehicle preparation, delivery scheduling and customer handovers.Ensure post delivery follow-up activity is completed and customer satisfaction remains at ..... full job details .....