Head of Events & Experience

Our client is a long-established and highly respected organisation looking to-recruit an exceptional Head of Events & Experience for their Graduation Services.

Responsible for leading the delivery, continuous improvement and innovation of the Graduation-Experience across all university partnerships. The role ensures Graduation Services delivers-exceptional client and graduate experiences through operational excellence, outstanding people-leadership and continual service innovation.

Working closely with the Commercial Director,-Marketing Manager and Bid Manager, the Head of Events &-Experience translates commercial-strategy into consistently outstanding delivery, strengthening client relationships, improving-service quality and reinforcing Graduation Services''-position as the UK''s leading Graduation
Experience Partner.-

The successful candidate must be able to demonstrate:

• Proven experience leading large-scale event operations and multi-site service delivery.
• Strong leadership, coaching and people development skills, leading a team of over 10 people
• Excellent client relationship management and stakeholder engagement abilities.
• Demonstrable experience driving operational excellence and continuous improvemen
• Strong commercial awareness with the ability to balance service quality, efficiency and profitability.
• Excellent planning, organisational and project management skills.
• Ability to lead change and implement new ways of working.
• Strong communication, influencing and problem-solving skills.

Based in Waterbeach, Cambridgeshire, this role requires someone who can travel throughout the UK to meet clients and attend services.-