https://jobs.co.uk/job/head-of-customer-services-kenny-recruit--fd5e0995-7468-49e6-84e8-4822d729c118 RSS feed for Head of Customer Services at Kenny Recruit. en-gb Sat, 22 Aug 2026 21:36:30 GMT https://jobs.co.uk/job/head-of-customer-services-kenny-recruit--fd5e0995-7468-49e6-84e8-4822d729c118 https://jobs.co.uk/job/head-of-customer-services-kenny-recruit--fd5e0995-7468-49e6-84e8-4822d729c118 Sat, 22 Aug 2026 11:51:26 GMT Location: Worcester | Salary: 50000.00-50000.00 Annual | Type: Contract | Are you passionate about sustainability and ready to make an impact with a global brand driving change in their industry? Kenny Recruit''s client is a fast-growing, international group of companies established over 15 years ago.We are looking for an experienced and people-focused Head of Customer Service to lead our Group''s customer service and operations team on a 12-month fixed-term contract. You will oversee day-to-day operations, ensure the smooth running of order processing, and most importantly, deliver an excellent customer experience across multiple brands. This role combines hands-on problem solving with leadership, process improvement, and cross-functional collaboration.Pay: £50,000 - £60,000 per annum (dependent on experience) plus benefits and discretional bonusLocation: Worcester - 5 days in the office is requiredContract: Full-Time, 12-month Fixed-Term Contract (Maternity Cover)Working hours: 8:30am - 5.00pmKey Responsibilities:Customer Service/Operations:Lead, motivate, and support the Customer Service team, fostering a positive, customer-first culture.Set clear objectives and performance standards, conducting regular reviews and quality checks across all customer i... Contract