https://jobs.co.uk/job/head-of-customer-services-kenny-recruit--6032c5ed-726b-42ee-a159-e31481666bc8 RSS feed for Head of Customer Services at Kenny Recruit. en-gb Tue, 25 Aug 2026 20:35:58 GMT https://jobs.co.uk/job/head-of-customer-services-kenny-recruit--6032c5ed-726b-42ee-a159-e31481666bc8 https://jobs.co.uk/job/head-of-customer-services-kenny-recruit--6032c5ed-726b-42ee-a159-e31481666bc8 Tue, 25 Aug 2026 11:55:35 GMT Location: Worcester | Salary: 50000.00-50000.00 Annual | Type: Permanent | Are you passionate about sustainability and ready to make an impact with a global brand driving change in their industry? Kenny Recruit''s client is a fast-growing, international group of companies established over 15 years ago. We are looking for an experienced and people-focused Head of Customer Service to lead our Group''s customer service and operations team on a 12-month fixed-term contract. You will oversee day-to-day operations, ensure the smooth running of order processing, and most importantly, deliver an excellent customer experience across multiple brands. This role combines hands-on problem solving with leadership, process improvement, and cross-functional collaboration. Pay: £50,000 - £60,000 per annum (dependent on experience) plus benefits and discretional bonus Location: Worcester - 5 days in the office is required Contract: Full-Time, 12-month Fixed-Term Contract (Maternity Cover) Working hours: 8:30am - 5.00pm Key Responsibilities: Customer Service/Operations: Lead, motivate, and support the Customer Service team, fostering a positive, customer-first culture. Set clear objectives and performance standards, conducting regular reviews and quality checks across all ... Permanent