https://jobs.co.uk/job/head-of-customer-service-we-are-kenny--b464b016-6d26-4bf0-8163-27a625cc7c05 RSS feed for Head of Customer Service at We Are Kenny. en-gb Thu, 24 Sep 2026 17:17:40 GMT https://jobs.co.uk/job/head-of-customer-service-we-are-kenny--b464b016-6d26-4bf0-8163-27a625cc7c05 https://jobs.co.uk/job/head-of-customer-service-we-are-kenny--b464b016-6d26-4bf0-8163-27a625cc7c05 Thu, 24 Sep 2026 11:51:54 GMT Location: Worcester | Salary: 45000.00-45000.00 Annual | Type: Contract | Are you passionate about sustainability and ready to make an impact with a global brand driving change in their industry? Kenny Recruit s client is a fast-growing, international group of companies established over 15 years ago. We are looking for an experienced and people-focused Head of Customer Service to lead our Group s customer service and operations team on a 12-month fixed-term contract. You will oversee day-to-day operations, ensure the smooth running of order processing, and most importantly, deliver an excellent customer experience across multiple brands. This role combines hands-on problem solving with leadership, process improvement, and cross-functional collaboration. Pay: £45,000 - £55,000 per annum (dependent on experience) plus benefits Location: Worcester - 5 days in the office is required Contract: Full-Time, 12-month Fixed-Term Contract (Maternity Cover) Working hours: 8:30am - 5.00pm Key Responsibilities: Customer Service/Operations: Lead, motivate, and support the Customer Service team, fostering a positive, customer-first culture. Set clear objectives and performance standards, conducting regular reviews and quality checks across all customer interactions. On... Contract