https://jobs.co.uk/job/head-of-customer-service-we-are-kenny--466545b3-82e1-4df1-bd58-a4673d8498ce RSS feed for Head of Customer Service at We Are Kenny. en-gb Thu, 24 Sep 2026 00:09:10 GMT https://jobs.co.uk/job/head-of-customer-service-we-are-kenny--466545b3-82e1-4df1-bd58-a4673d8498ce https://jobs.co.uk/job/head-of-customer-service-we-are-kenny--466545b3-82e1-4df1-bd58-a4673d8498ce Tue, 22 Sep 2026 23:00:00 GMT Location: Worcester | Salary: £45000 - £55000/annum | Type: Contract | Are you passionate about sustainability and ready to make an impact with a global brand driving change in their industry? Kenny Recruit’s client is a fast-growing, international group of companies established over 15 years ago. We are looking for an experienced and people-focused Head of Customer Service to lead our Group’s customer service and operations team on a 12-month fixed-term contract . You will oversee day-to-day operations, ensure the smooth running of order processing, and most importantly, deliver an excellent customer experience across multiple brands. This role combines hands-on problem solving with leadership, process improvement, and cross-functional collaboration. Pay: £45,000 - £55,000 per annum (dependent on experience) plus benefits Location: Worcester - 5 days in the office is required Contract: Full-Time, 12-month Fixed-Term Contract (Maternity Cover) Working hours: 8:30am - 5.00pm Key Responsibilities: Customer Service/Operations: Lead, motivate, and support the Customer Service team, fostering a positive, customer-first culture. Set clear objectives and performance standards, conducting regular reviews and quality checks across al... Contract