https://jobs.co.uk/job/head-of-customer-experience-wallace-hind-selection-ltd--7a03bde8-2cda-453b-99af-6128316a1545 RSS feed for Head of Customer Experience at Wallace Hind Selection LTD. en-gb Sun, 26 Apr 2026 15:12:03 GMT https://jobs.co.uk/job/head-of-customer-experience-wallace-hind-selection-ltd--7a03bde8-2cda-453b-99af-6128316a1545 https://jobs.co.uk/job/head-of-customer-experience-wallace-hind-selection-ltd--7a03bde8-2cda-453b-99af-6128316a1545 Tue, 31 Mar 2026 23:00:00 GMT Location: Cambridge | Salary: £50000 - £60000/annum Discretionary Bonus + Full Travel Ex | Type: Permanent | You''re ready to take on a role where the quality of your team''s delivery shapes the experience of every customer we work with. As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you''ll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You''ll bring structure, clarity and accountability to a fast moving, purpose driven business.   BASIC SALARY: £50,000 - £60,000   BENEFITS: · Discretionary bonus (annual and circa 5%) · Full travel expenses · 4% Pension · 23.5 Holidays + Birthday · Healthcare inc family   LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich,   Why read on? · A mission that feels meaningful (sustainability) · A business growing fast enough to create opportunity, not so fast that it''s chaos · The chance to build a function your way, with support when you need it   JOB DESCRIPTION : Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability   This isn''t just ... Permanent