https://jobs.co.uk/job/head-of-customer-experience-wallace-hind-selection-ltd--339089e0-87b2-4a14-a273-de40cd699bfb RSS feed for Head of Customer Experience at Wallace Hind Selection LTD. en-gb Sun, 26 Apr 2026 13:02:22 GMT https://jobs.co.uk/job/head-of-customer-experience-wallace-hind-selection-ltd--339089e0-87b2-4a14-a273-de40cd699bfb https://jobs.co.uk/job/head-of-customer-experience-wallace-hind-selection-ltd--339089e0-87b2-4a14-a273-de40cd699bfb Fri, 03 Apr 2026 11:52:23 GMT Location: Ipswich | Salary: 50000.00-50000.00 Annual | Type: Permanent | You''re ready to take on a role where the quality of your team''s delivery shapes the experience of every customer we work with. As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you''ll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You''ll bring structure, clarity and accountability to a fast moving, purpose driven business. BASIC SALARY: £50,000 - £60,000 BENEFITS: Discretionary bonus (annual and circa 5%) Full travel expenses 4% Pension 23.5 Holidays + Birthday Healthcare inc family LOCATION: Bury St Edmunds COMMUTABLE LOCATIONS: Cambridge, Newmarket, Thetford, Ipswich, Norwich, Why read on? A mission that feels meaningful (sustainability) A business growing fast enough to create opportunity, not so fast that it''s chaos The chance to build a function your way, with support when you need it JOB DESCRIPTION : Head of Service Delivery, Commercial Operations Manager, Head of Customer Experience - Manufacturing, Sustainability This isn''t just about maintaining service - it''s about raising th... Permanent