https://jobs.co.uk/job/head-of-customer-delivery-nigel-wright-group--3ee8d6d8-8997-4706-a41c-80a5980eeb00 RSS feed for Head of Customer Delivery at Nigel Wright Group. en-gb Sun, 24 May 2026 22:10:01 GMT https://jobs.co.uk/job/head-of-customer-delivery-nigel-wright-group--3ee8d6d8-8997-4706-a41c-80a5980eeb00 https://jobs.co.uk/job/head-of-customer-delivery-nigel-wright-group--3ee8d6d8-8997-4706-a41c-80a5980eeb00 Tue, 12 May 2026 11:52:01 GMT Location: Birmingham | Salary: 10000-500000 Annual | Type: Permanent | The CompanyA growing UK Manufacturing, highly regulated organisation is seeking a Head of Customer Delivery to lead customer service operations across multiple sites. This high-impact role will drive service consistency, team capability and operational performance during an important period of change and opportunity expansion. The ideal location will be Midlands, due to the multi-site locations and for regular travel.The RoleA fast-paced, multi-site manufacturing organisation is reshaping how customer delivery is led, owned, and experienced. This is a highly operational environment where pace, complexity, and customer expectations are constant, and where leadership presence truly matters.The focus is not on central control. It is on building strong site-led accountability within a high-volume, fast-paced manufacturing setting, supported by clear strategy, disciplined governance, and confident leadership.The SkillsThis opportunity will suit a senior leader who has:Led customer delivery at scale within fast-paced manufacturing environmentsWorked confidently at the intersection of manufacturing operations, supply chain pressures, and customer outcomesCo-created customer delivery strat... Permanent