https://jobs.co.uk/job/head-of-customer-contact-amp-transformation-hightown-housing-association--9535c372-066e-417e-9a2d-a4cd85552050 RSS feed for Head of Customer Contact & Transformation at Hightown Housing Association. en-gb Wed, 12 Aug 2026 20:56:58 GMT https://jobs.co.uk/job/head-of-customer-contact-amp-transformation-hightown-housing-association--9535c372-066e-417e-9a2d-a4cd85552050 https://jobs.co.uk/job/head-of-customer-contact-amp-transformation-hightown-housing-association--9535c372-066e-417e-9a2d-a4cd85552050 Tue, 11 Aug 2026 23:00:00 GMT Location: Hemel Hempstead | Salary: £80250/annum Pension, Bonus, Car Parking, On Site Gym | Type: Contract | Head of Customer Access & Transformation (12 Month Fixed-Term Contract) ?? Hemel Hempstead, Hertfordshire ?? -80,250 per annum ? 35 hours per week ?? 12 Month Fixed-Term Contract Help Shape the Future of Access and Deliver Strategic Transformation at Hightown At Hightown, we''re committed to delivering excellent services and creating positive outcomes for our customers and communities. We manage over 9,500 homes across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire, providing affordable housing alongside care and supported living services. We''re looking for an experienced and forward-thinking Head of Customer Access & Transformation to lead a major review and redesign of how our customers access our services. This is a unique opportunity to shape Hightown''s future customer access model, drive meaningful organisational change and play a key role in delivering our corporate strategy. As a member of our Senior Leadership Team, you''ll work closely with Executive Leaders and colleagues across the organisation to develop a customer-focused, efficient and future-ready access offer, while leading wider transformation across Hightown. What You Will Be Doin... Contract