Head of Credit Control

Head of Credit Control5 days on site Paying up to 50k DOE An exciting opportunity has arisen to lead the Credit Control function for a well-established, fast-paced business. This is a key leadership role, offering the chance to take ownership of a high-performing credit operation while driving continuous improvement, commercial decision-making and service excellence.Leading a team of Credit Control professionals, you''ll be responsible for the overall performance of the function. This is a hands-on management role focused on coaching, reporting, improving processes and ensuring outstanding collection performance.We''re looking for someone who enjoys developing people, analysing performance and creating an environment where both customer experience and commercial outcomes are equally important. The RoleAs Head of Credit Control, you''ll provide leadership across the Credit Control function, ensuring operational excellence while delivering against cash collection and performance targets.You''ll monitor team activity, drive productivity, manage escalated customer queries and provide clear reporting to senior stakeholders. You''ll also identify opportunities to improve processes, maximise efficiencies and ensure the team consistently delivers excellent service.Key responsibilities include:Leading, motivating and developing a team of Credit Control professionals.Driving cash collection performance and ensuring departmental KPIs are achieved.Monitoring productivity, including ..... full job details .....