https://jobs.co.uk/job/head-of-command-centre-and-incident-management-proactive-appointments--770528d9-3d51-4a8b-9f87-700ada49b272 RSS feed for Head of Command Centre and Incident Management at Proactive Appointments. en-gb Fri, 14 Aug 2026 23:34:34 GMT https://jobs.co.uk/job/head-of-command-centre-and-incident-management-proactive-appointments--770528d9-3d51-4a8b-9f87-700ada49b272 https://jobs.co.uk/job/head-of-command-centre-and-incident-management-proactive-appointments--770528d9-3d51-4a8b-9f87-700ada49b272 Fri, 14 Aug 2026 11:52:17 GMT Location: London | Salary: 75000.00-75000.00 Annual | Type: Permanent | Head of Command Centre and Incident ManagementHybridWe are seeking an experienced and highly motivated Head of Command Centre and Incident Management to lead our UK Command Centre function. This is a critical leadership role responsible for ensuring the rapid restoration of technology services during major incidents, minimising business disruption, and driving operational excellence across the IT estate.You will lead a team of Incident Management professionals, providing strategic direction and operational oversight while acting as the central point of coordination during high-priority service disruptions. The role requires exceptional communication skills, with the ability to confidently engage both technical teams and senior business stakeholders, including executive leadership.This position may require participation in an on-call rota and occasional work outside standard business hours, including evenings and weekends, to support major incident response.Key ResponsibilitiesLead and develop the UK Command Centre and Incident Management team, ensuring high performance and continuous improvement.Act as the primary point of accountability for the management and restoration of critic... Permanent