Head of Centre Operations

Head of Centre Operations We are seeking an experienced senior leader to drive operational excellence across multi-site services, ensuring high standards, efficiency and impact. Position: Head of Centre Operations Salary: Circa £60,000 plus £5,000 car allowance Location: Watford with hybrid working and regular travel Hours: 35 hours per week Contract: Permanent Closing Date: 29th April 2026 About the role This is a senior leadership role responsible for overseeing operations across multiple sites, leading large teams and ensuring high standards of service delivery. You will be accountable for delivering strategic objectives through operational excellence, strong leadership and effective performance management across a geographically dispersed workforce. Key responsibilities include: Developing and delivering operational strategy aligned to organisational goals Leading and managing multi-site teams through direct reports Driving performance through data analysis, KPIs and continuous improvement Overseeing day to day operations to ensure consistency, quality and compliance Managing budgets, financial controls and identifying efficiencies Ensuring high standards of customer service and stakeholder engagement Leading on health and safety across all sites and ensuring full compliance Overseeing facilities, estates and maintenance planning Building partnerships with external organisations and stakeholders Supporting organisational development through coaching, training and ..... full job details .....