Head of Business Platforms

Head of Business Platforms - Central Leeds (hybrid) - Up to 75K, Bonus, Private Healthcare.We''re partnering with a highly successful, privately owned e-commerce, SaaS and distribution group to recruit a Head of Business Platforms / Senior Project Manager. This is a senior leadership opportunity to shape and evolve core digital platforms that power online trading, fulfilment and customer experience at scale.This is a business-critical role, reporting directly to the Managing Director and sitting on the Senior Leadership Team.The OpportunityYou will be accountable for the performance, stability and strategic evolution of the company''s core e-commerce and business platforms. Leading a multi-disciplinary team across project delivery, platform support and continuous improvement, you''ll ensure technology enables growth without compromising customer experience or operational resilience.Acting as the key conduit between business and technology, you''ll balance BAU support, optimisation and large-scale change - delivering at pace in a dynamic trading environment.Key ResponsibilitiesLeadership and Delivery: Lead and develop a multi-disciplinary team (Project Managers, Product Owners, Systems and Support) Set clear objectives and delivery frameworks across BAU and project work Personally lead strategic initiatives while overseeing wider project portfolios Act as the senior escalation point for platform-related issues Own release, incident and problem management processesPlatform and ..... full job details .....