Head of Block / Block Director

Legacie Management and Lettings are currently recruiting for a Head of Block / Block Director to over see all things relating to our Block part of the business.

Legacie are a privately owned multi award winning Property Development and Management company based in Liverpool of which we continue to see significant growth across the group.

Job Summary
We are seeking an experienced Head of Block / Block Director to lead our team and oversee operational functions within our block Management.

The ideal candidate will possess strong leadership skills, exceptional organisational abilities, and a comprehensive understanding of residential block processes. This role involves strategic planning, team management, and ensuring the smooth execution of daily activities to meet organisational objectives. The Director will play a pivotal role in fostering a positive work environment and driving continuous improvement across departments.

Responsibilities

• Develop and implement strategic plans to achieve organisational goals.
• Lead, motivate, and manage teams to ensure high levels of performance and engagement.
• Oversee administrative functions, including data entry, office management, and record keeping.
• Utilise Yardi software for property management tasks and reporting purposes.
• Maintain excellent phone etiquette when liaising with clients, partners, and internal teams.
• Identify opportunities for upselling services or products to enhance revenue streams.
• Coordinate with various departments to streamline operations and improve efficiency.
• Monitor key performance indicators (KPIs) and prepare reports for board meetings
• Foster a positive organisational culture centred on professionalism and continuous development.

Requirements

• Proven experience in a Head of block / Block Director role.
• Managed teams
• Excellent communication and delivery skills
• Proven track record in growing a department
• Ability to upsell services effectively while maintaining customer satisfaction.
• Organised with the ability to prioritise tasks efficiently under pressure.
• Previous experience in a leadership capacity is essential. This position offers an exciting opportunity for a motivated individual to contribute significantly to organisational success while developing their leadership capabilities within a supportive environment.

Experience:

• Head of Block : 5 years (preferred)
• Block Director : 3 years (preferred)
• Managed teams within Block
• Budgets
• Compliance
• Team Management
• Oversee several blocks
• Costings
• Repair
• Board report