Head of B2C Sales | Global Sales Transformation

Cactus Search is looking to connect with an experienced Head of B2C Sales for a senior, internationally focused opportunity.
This is a strategic leadership role for someone who knows how to turn sales strategy into measurable commercial results — improving conversion, maximising revenue and transforming the way customer management and contact centre sales operations perform.
The role will focus on:
- Leading a global B2C sales development and transformation agenda.
- Improving lead-to-sale conversion, customer acquisition and revenue generation.
- Identifying opportunities to optimise sales processes, customer journeys and onboarding.
- Using data, insight and commercial analysis to shape sales strategy and demonstrate business impact.
- Working across operations, marketing, technology and senior leadership to deliver sustainable improvements.
- Embedding new ways of working and ensuring transformation translates into measurable, lasting results.
We''re keen to hear from leaders who bring:
- Extensive experience in contact centre sales, customer management or B2C revenue operations.
- A proven track record of delivering sales performance and conversion improvements at scale.
- Experience leading strategic change across multiple teams, regions or international markets.
- The ability to balance commercial ambition with customer experience, operational efficiency and effective implementation.
This is an opportunity to make a genuine impact on a large-scale sales operation, shaping both the strategy and its delivery.
Interested in learning more£ Drop our team your CV and we can discuss in more depth.
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