Head of AI and Automation

Head of AI and Automation is sought by a high growth e-commerce brand based near Leeds. This rapidly scaling, multi-brand e-commerce group has achieved significant year-on-year growth and has ambitious plans to continue expanding across new markets. As such the business has laid solid automation and AI foundations after an extensive discovery and value creation program of work but are now looking for a dedicated AI and Automation leader to take complete ownership of the roadmap and accelerate their journey. This is not a traditional IT leadership role. This is a hands-on AI and automation position where you will work directly with the board to identify opportunities, build solutions and embed technology-driven ways of working across the entire organisation. The Role As Head of AI and Automation you will own the AI roadmap, leading initiatives across automation, systems integration, data, workflow optimisation and emerging technology adoption. You will: - Define and deliver the company-wide AI and automation strategy, prioritising initiatives based on commercial value and ROI. - Design, build and implement practical AI solutions using LLMs such as OpenAI, Claude/Anthropic and other emerging technologies. - Identify opportunities to automate manual processes across sales, customer service, operations, finance and reporting. - Build connected workflows between SaaS platforms using APIs and automation tooling. - Improve business intelligence, reporting and data ..... full job details .....