Head of Aftersales

My client based in Huntingdon are currently recruiting for a Head of Aftersales to lead strategy and operations across the region. You will drive customer satisfaction, grow aftersales revenue, maintain profit margins, and ensure efficient delivery of service and parts while contributing to overall business success.Monday Friday 9am 5pmSalary £40,000 + Bonus + CarKey Responsibilities Develop and implement regional aftersales strategy, including market analysis and sales forecastingLead, mentor, and develop the aftersales team, fostering a high-performance cultureManage key customer and supplier relationships, ensuring excellent service and feedback integrationOptimise processes across service and parts operations to improve efficiency and qualityEnsure compliance with company, legal, and health and safety standardsOversee regional PandL, including budgeting, cost control, and financial performance analysisCollaborate with internal teams and communicate performance to senior management Qualifications and Experience 5+ years in aftersales management (agricultural machinery or retail preferred)Proven ability to grow revenue and improve customer satisfactionStrong commercial, analytical, and market awarenessWillingness to travel within the region Key Skills Leadership and team developmentStrong communication and stakeholder managementData-driven decision making and problem-solvingCustomer-focused mindsetOrganised, adaptable, and results-drivenProficient in Microsoft Office and ..... full job details .....