Head of Aftermarket

The Head of Aftermarket will be responsible for leading and managing the aftermarket operations within a Global Manufacturing Business..

This role is integral to ensuring efficient processes and maintaining high standards in the FMCG industry in Bristol.

Client Details

The organisation operates within the Industrial & Manufacturing industry and is recognised for its commitment to quality and operational excellence. As a small-sized company, it offers a focused and streamlined approach to business, making it an excellent environment for professionals who thrive in a collaborative and forward thinking environment.

Description

The Head of Aftermarket will be responsible for;

• Oversee the aftermarket operations to ensure high performance and customer satisfaction.
• Develop and implement strategies to optimise procurement and supply chain processes with the Head of Supply chain include spares and accessories.
• Collaborate with internal teams to meet operational goals and objectives.
• Monitor and analyse aftermarket performance metrics to identify areas for improvement.
• Ensure compliance with industry standards and regulations in all aftermarket activities.
• Manage supplier relationships to guarantee quality and timely delivery of goods and services.
• Prepare and present reports on aftermarket performance to senior management.
• Lead and inspire the team and 3rd parties to achieve exceptional results
• Able to travel within Europe

Profile

A successful Head of Aftermarket should have:

• Proven experience in procurement and supply chain within the Industrial and Manufacturing industry.
• Some Technical Knowledge and able to report on persistent issues
• Global Warranty Exposure
• Strong leadership and management skills to oversee operations and teams.
• Excellent analytical skills for performance monitoring and improvement.
• In-depth knowledge of industry standards and regulations.
• Effective communication and stakeholder management abilities.
• A results-driven mindset with a focus on efficiency and quality.

Job Offer

• Competitive salary of -65,000 - -75,000
• 25 days of holiday plus bank holidays.
• Opportunity to work in the vibrant FMCG industry.
• Permanent position in Bristol.
• A supportive and focused work environment.

If you are ready to lead and make an impact in the business, we encourage you to apply for the Head of Aftermarket role in Bristol.