Head Housekeeper

Head Housekeeper Telford Single-Site Hotel £30,742 per annum 40 hours per week 5 days out of 7 About the RoleAn exciting opportunity has arisen for an experienced Head Housekeeper to lead operations at a busy hotel site in Telford. This is a hands-on leadership role, ideal for someone who thrives on delivering high standards, building strong teams, and driving continuous improvement. What You''ll Be DoingLeading, motivating, and developing a high-performing housekeeping teamManaging day-to-day operations including linen, stock, equipment, and workflowsEnsuring excellent cleanliness standards through regular room inspectionsMaintaining health and safety compliance at all timesBuilding strong, professional relationships with clientsMonitoring performance, managing budgets, and driving cost efficienciesRecruiting, training, and coaching team members to reach their full potentialSupporting business growth through reporting, meetings, and site expertise What We''re Looking ForProven experience in a senior housekeeping role within a hotel environmentStrong leadership skills with a track record of managing teamsConfident communicator with good IT skillsExperience managing budgets, KPIs, and operational performanceSolid understanding of health and safety regulationsA calm, solutions-focused approach with the ability to work under pressure Desirable (Not Essential)Knowledge of HR processes, recruitment, and workforce planningExperience using housekeeping or operational management ..... full job details .....