Head Housekeeper (Head homemaker)

Head Housekeeper (Head Homemaker)Hospitality Background Welcome£32,000 per annum40 hours per weekWillow Lodge, Redhill, SurreyBring your hotel experience into a more meaningful setting. If you have experience in hotel housekeeping and take pride in delivering exceptional standards, this is an opportunity to apply your skills in a high-quality care environment. At Willow Lodge, we combine the standards of a premium hospitality setting with a person-centred approach to care, creating a home where people feel comfortable, respected and valued every day.Role OverviewAs Head Housekeeper, you will lead the domestic and laundry team, ensuring the households maintain outstanding levels of cleanliness, presentation and hygiene. Working within our Household Model of Care, you will support smaller, close-knit living environments that feel more like a boutique hotel than a traditional care setting. You will play a key role in shaping the environment and leading your team to deliver consistent, high-quality service.Responsibilities and DutiesLead, train and support the housekeeping and laundry team Manage rotas to ensure appropriate staffing levels Maintain excellent cleanliness and presentation standards throughout the home Carry out audits, maintain records and manage stock control Conduct team meetings, one-to-ones and performance reviews Ensure compliance with Health and Safety, COSHH and infection control requirements Support a positive, professional and team-focused working ..... full job details .....