Head Concierge

Our Client are currently looking for an experienced Head Concierge to join their team at a luxury estate in Harrow.Working Monday to Friday, 9am - 5pm with a salary of £34,000 annually.Duties include:To assume overall responsibility for the smooth running of the building in all respects and to supervise staff. Reporting back to Residents, Managing Agent, or Client where required.To ensure security is maintained at the building. To take responsibility in a crisis, (e.g. fire, floor, intruders) and take appropriate action.To ensure that sufficient cover for both cleaning and porterage or services is provided at all times, using contract staff as necessary.To maintain an effective managerial relationship with staff, ensuring that they remain highly motivated and that their work continues to reach required standard. A staffing report is to be produced monthly.To ensure that all staff are familiar with the reporting and logging procedures at the building and that they follow the procedures in the building manual when recording and reporting incidents/accidents.To set an example for other staff members by being courteous and helpful to all residents as well as to residents'' staff and guests and to contractors employed by the residents of the building.To ensure that all staff are trained to be courteous, polite and positive to residents.To monitor the log, kept by the staff which records the signing in and out of all contractors and service personnel in attendance at the building. ..... full job details .....