HCA/Receptionist

About the Role We are looking for a friendly, professional and compassionate Healthcare Assistant / Receptionist to join our private urgent care clinic in Belfast. This is a varied, patient-facing role combining clinical healthcare assistant responsibilities with reception and administrative duties. The successful candidate will be confident welcoming and communicating with patients, supporting the clinical team, carrying out basic clinical observations and ensuring the smooth day-to-day running of the clinic. Key Responsibilities Reception and Patient Care Warmly greet patients and visitors and provide a professional, welcoming experience. Register patients and manage patient check-in and check-out. Answer telephone calls and respond to patient enquiries in a helpful and professional manner. Book, amend and manage patient appointments. Maintain accurate and confidential patient records. Process payments and assist with general administrative duties as required. Liaise with clinicians and other members of the healthcare team to ensure an efficient patient journey. Clinical Duties Undertake initial patient triage and assessment, within your level of training and competence. Record and document relevant patient information accurately. Carry out routine clinical observations, including blood pressure, pulse, temperature, oxygen saturations and respiratory rate. Perform ECGs following appropriate training and clinic procedures. Support clinicians during patient assessments and ..... full job details .....