Hardware Support Technician

Hardware Support Technician Poole £28,000Are you a hands-on Hardware Support Technician who enjoys getting stuck into hardware issues rather than sitting behind tickets all day?Do you thrive in a structured environment where precision, problem-solving and reliability matter? This Hardware Support Technician role is ideal for someone who wants ownership of on-site hardware support and visible impact.As a Hardware Support Technician, you will benefit from: Comprehensive health and wellbeing supportFlexible lifestyle perks, including half day on Friday23 days holiday + bank holidaysRecognition and rewards, including birthday leaveFamily-friendly policies As a Hardware Support Technician, your responsibilities will include: Providing 1st line, on-site IT support with a strong focus on hardware troubleshootingDiagnosing, repairing and replacing faulty PCs, laptops, printers and peripheralsInstalling, configuring and maintaining desktop hardware and telephony equipmentProactively maintaining systems through updates, audits and preventative checksLogging, tracking and resolving issues via a ticketing system As a Hardware Support Technician, your experience will include: Proven experience in an IT support or desktop support roleStrong hardware fault diagnosis and repair capabilityWorking knowledge of Windows desktop environments and Microsoft OfficeBasic networking fundamentals and device connectivity troubleshootingA methodical, organised approach with excellent attention to detail ..... full job details .....