HaloITSM Consultant

HaloITSM Consultant | Config | Implementation | ITIL Principles | MSP | Reading, Hybrid | £70,000Are you an experienced HaloITSM specialist looking to work on high-profile service management transformation projects for a market-leading consultancy?We''re partnering with a globally recognised IT Service Management consultancy that helps organisations improve service delivery through best-practice ITSM processes, consultancy, training, support services and technology solutions.Due to continued growth and increasing demand for HaloITSM expertise, they''re looking to add an experienced HaloITSM Consultant to their expanding professional services team.The OpportunityThis is a client-facing consultancy role where you''ll take ownership of the full project life cycle, from discovery and solution design through to configuration, testing, deployment and continual improvement.Working closely with customers, project teams and internal specialists, you''ll design and deliver scalable HaloITSM solutions that improve operational efficiency, reporting and user experience.You''ll be joining an established team of Halo specialists and will play a key role in delivering successful HaloITSM implementation and optimisation projects across a diverse client base.Key ResponsibilitiesConsultancy andamp; Solution DesignLead client discovery workshops to understand service management processes, challenges and objectivesGather and document business and technical requirementsTranslate requirements into ..... full job details .....