Halo ITSM Consultant

Halo ITSM ConsultantWe are looking for an experienced Halo ITSM Consultant to join a global IT Service Management specialist based in Reading. Offering a salary of up to 80,000, hybrid working and excellent benefits, this is a fantastic opportunity to take ownership of client projects, implementing, configuring and optimising HaloITSM solutions.Duties:Lead client discovery workshops to understand service management requirements and challengesDesign and configure HaloITSM solutions including workflows, service catalogues, SLAs, automation and reportingSupport integrations, data migration, testing and deploymentDeliver client training, knowledge transfer and post-implementation supportWork closely with project teams and client stakeholders to continually improve HaloITSM solutionsBenefits:Salary up to 80,000 depending on experienceHybrid working24 days annual leave plus bank holidaysCompany pension, private healthcare and life insuranceEducation and training opportunitiesExperience required:Previous experience implementing, configuring or supporting HaloITSMStrong understanding of IT Service Management processes and ITIL principlesExperience gathering requirements and translating these into technical and process solutionsKnowledge of workflows, service catalogues, SLAs, automation, reporting, integrations and data migrationStrong communication, consultancy and stakeholder management skillsHaloITSM and ITIL certifications would be advantageous, although relevant professional ..... full job details .....