Hackney Service Delivery Manager

About NCT NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood. With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we ve supported millions of people on their unique journey into parenthood. While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online. About the role Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include: Provide line management and support to direct line reports and leadership for the project. Develop and maintain a strong understanding of Hackney s parent demographics and local support services, enabling effective signposting for marginalised communities. Build strong partnerships with local VCOs and stakeholders to engage underrepresented communities, working collaboratively to support meaningful co-production. Create and lead welcoming parent focus groups that amplify local voices and help ..... full job details .....