Guidewire Application Support Analyst

Overview

Guidewire Application Support AnalystPermanentHybrid - 2 days in LondonGBP65,000 - GBP75,000An

Application Support Analyst

with experience supporting Guidewire Applications is required for a specialty insurer in the Lloyd''s market building out an entirely new team to support the Claims team and the integration of Guidewire into the wider estate of applications.The Role:The organisation is a highly successful Lloyd\''s insurer based in the City of London. You will have prior experience working in supporting insurance-based applications for Guidewire, ideally you will have experience in ClaimCenter.You should also come from a technical background where you are able to interrogate databases and SQL queries as well as managing and escalating tickets in a timely manner.As this role will require interaction with third parties you should have strong written and spoken communication skills being able to relay IT related issues to non-technical people.You should have knowledge of SQL databases and be enthusiastic about growing within the business and the team with suggestions on how to improve and optimize processesResponsibilities:Responsible for the support and integration of Guidewire application to business estatesIdentify opportunities and propose integration solutions including batch processing and message queuesManage and provide technical for Guidewire applications in production.Liaise and interact with 3rd party vendorsEngage with technical teams and business analysts to achieve and support successful integrationRequirements:London Markets or Speciality Insurance experience is requiredExtensive experience with Guidewire ClaimCenterDeep understanding of ITIL Service ManagementExperience using Microsoft SQLApplications Support Analyst - SQL, Guidewire, ClaimCenter, BillingCenter, PolicyCenter, Insurance, Support, Support ..... full job details .....